Privacy Policy – Schwager Civil Concrete

Effective Date: 15 September 2025
Website: www.schwagercivilconcrete.com

1. Introduction

Schwager Civil Concrete (“we”, “our”, “us”) respects your right to privacy and is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect your personal information.

2. What Personal Information We Collect

We may collect:

  • Contact details: name, email, phone number, company name, and any details you provide through our contact form.

  • Website usage data: including IP address, browser type, pages viewed, and other analytics data via cookies or Google Analytics.

  • Business information: where you engage with us for services.

3. How We Collect Personal Information

We may collect personal information when you:

  • Submit an enquiry through our website contact form.

  • Communicate with us by phone, email, or in person.

  • Visit our website, where data may be automatically collected via cookies and analytics tools.

4. How We Use Your Personal Information

We use the information we collect to:

  • Respond to enquiries and provide information about our services.

  • Manage customer relationships.

  • Improve our website and services.

  • Comply with our legal obligations.

We will only use or disclose your personal information for the purposes for which it was collected, unless you have consented to another use or disclosure, or where required or authorised by law.

5. Disclosure of Personal Information

We may disclose your personal information:

  • To our service providers (such as IT or website support providers) where necessary for them to provide services to us.

  • Where required by law, regulation, or court order.

  • To third parties you have consented to.

We do not sell or rent personal information to third parties.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no data transmission over the internet is fully secure, and we cannot guarantee absolute security.

7. Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading.

Requests should be sent to the contact details below, and we will respond within a reasonable timeframe in accordance with the Privacy Act.

8. Cookies and Website Analytics

Our website may use cookies and Google Analytics to analyse visitor traffic and help us improve our services.

  • Cookies are small files stored on your device. You can disable cookies in your browser, but some website features may not function properly.

  • Google Analytics may collect data about your use of the site (e.g., pages visited, time spent). This data is aggregated and does not personally identify you.

9. Complaints

If you believe we have breached your privacy rights under the Privacy Act 1988 or the APPs, you may contact us using the details below. We will investigate and respond to your complaint.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website.

11. Contact Us

For enquiries about this Privacy Policy, access or correction requests, or privacy complaints, please contact:

Schwager Civil Concrete
Email: admin@schwagercivilconcrete.com
Address: 23 Vera Leap Road, Wee Waa, NSW 2388